FAQ

We offer faith-inspired clothing, accessories, and gifts including T-shirts, sweatshirts, hoodies, hats, mugs, tumblers, totes, wall art, and devotional books. Each item is designed to uplift, inspire, and remind you of your God-given purpose.

We provide a size chart on each product page for easy reference. Our tees and sweatshirts are true-to-size, but if you prefer a more relaxed fit, we recommend sizing up. If you need help choosing, feel free to contact us!

Most orders are processed within 3–7 business days and ship shortly after. Delivery time varies by location, but most U.S. orders arrive within 4–20 business days. You’ll receive a tracking email once your order ships.

Yes! We offer international shipping to many countries. Shipping rates and delivery times vary by location and will be calculated at checkout.

Because our items are made-to-order, we do not accept returns or exchanges for size or style preferences. However, if there’s a problem with an order—like a manufacturing error or a damaged item—we’ll offer a free reprint or a refund. We take full responsibility for these cases; you just need to contact us within 3 days of receiving your order with photos of the issue. We will advise your next steps once this information is received. Please contact us at support@designatedbydesign.com.

These are print on demand items and orders begin production soon after an order is placed, so changes or cancellations are unable to be accepted. If the wrong size is ordered, the wrong item is picked, or you simply do not want the item anymore, returns, exchanges, or free reprints are not offered.

We sincerely apologize if that happens! Email us, at support@designatedbydesign.com, within 3 business days with your order number and photos, and we will send a replacement right away. Your satisfaction matters to us.

To preserve quality and design, we recommend:

• Machine wash cold, inside-out

• Gentle cycle

• Hang dry or tumble dry low

• Do not iron directly on graphics This helps maintain fabric softness and print quality.

If you want to quickly see the shipping cost for a single item:

• Go to the chosen product.

• Open the product you’re interested in.

• Scroll down to the shipping link under the product image.

You’ll find rates for major destinations and info on additional product shipping costs.

* These shipping times are estimates, not guarantees. The estimates don’t include the time it takes to create your products. Go to the link for shipping and select a country for more precise fulfillment and delivery times.

** Shipping costs differ based on the type and quantity of products in an order. See the final shipping costs during checkout or read more about shipping calculations in the shipping section.

*** From Oct 15 to Jan 17, a $0.40 surcharge will be added to all orders with a US destination address.

Please refer to the return policy listed on our website. If your shipment is returned to the warehouse in error or not received, please contact us at support@designatedbydesign.com.

At the moment, we focus on our in-house inspirational designs. However, custom requests may be considered depending on availability. Feel free to reach out to us, at support@designatedbydesign.com, with your idea!